Frequently asked questions:

What if product does not fit?

All products are in title to 15 day return and 100% money back guarantee!!

Perfumery and other products with closed package must stil remain sealed if you wish to return them.

Linger and jewellery can be taken out of their package but the can not be broken, dirty or ruined any other way

What if I ordered wrong size?

We will exchange jewellery for other product that fits or return your money if you return us the product within 15 days after buying.

You can look size table from HERE

You have chance to try sporting gear and linger in Tartu if you set up and appointment.

Second option is exchange to a suitable product or size or 100% money back guarantee. Product must be in the same condition as it was sold and it can not be used or harmed in any way.

What if it is not original?

All our products are 100% original and brought straight to our store from the factory or from official retailer

What is product does not mach my expectations?

All depends on the certain product. Pleas notice that pictures may have illustrative meaning

In Tartu it’s possible to see the products first if you make an appointment

What if product does not arrive in time?

All depends on the certain product.

All products that we have in stock should not take more time to deliver than 7 days.

Here is average shipping time for different types of products:

Linger: 2 - 3 days

Sporting gear: 2 - 5 days

Perfumery: 2 - 5 days

Electronics: 2 - 3 days

Jewellery: 2 - 3 days

It may be longer during holiday.

 

If you have any more questions then we can add them here too.

So long we will be waiting ideas and suggestions from you how to make our store better.

You can turn to me for questions and help

I will try to answer you within 2 days inc. holiday

Contact:

Karl Õkva

E-mail: veebikuller[at]gmail.com

Tel nr: +372 55698016

I will be looking forward to your letter!!